Banish FAQ

Product Questions

Yes!  We Accept AfterPay for our U.S. Customers!  Split your payment into 4 smaller ones so you can get your order now, and pay the rest in interest free installments. 

If you have oily skin and acne, we love the pumpkin enzyme masque,  As a daily use product, the fighter gel is great at reducing acne and redness. 

For most of us, the Banisher's bristles feel a little prickly like if you pressed velcro on your skin. The best way to know how it feels is if you experience it for yourself!

The Banisher 2.0 is best replaced after 8-10 uses or at a maximum of 3 months use as long as bristles are not dull.

Yes, All of our products are vegan and cruelty free.  

Don't worry we have your back!  Tons of people have seen great results and a boost in their confidence with Banish supporting them.  We know there's no one cure for acne, but if you find the products weren't the right fit for you, let us know and we'll help you get a refund or an exchange! All products have a 45 day return policy except for the Starter Kit.

The Banisher 2.0 should not be used over active acne, or open wounds.  However, you can maneuver it to treat areas around active acne.

We don’t recommend using the Banisher on blackheads as this is also considered active acne.

0.5mm is the size of our Banisher bristles

Your reward stars should show in your account when the order is paid and fulfilled.  You must be signed into your account when you place your order for the stars to be credited.  If you forgot to login and have an account, please email us at info@banish.com for assistance in crediting your stars.

You can watch our video tutorial here: https://www.youtube.com/watch?v=NEArkr3Xrms

 The Vitamin C Creme is made with a less irritating but not as potent form of vitamin c and in a lighter formula.  The Banish Oil is more humectant and made with the strongest form of Vitamin C, L Ascorbic Acid.  Those with normal to dryer skin may prefer the Banish Oil or see results faster with the Banish Oil.  Those with Oilier or very sensitive skin may find better results with the Vitamin C Creme.

Returns and Shipping Times

We ship worldwide with the exception of countries located in North Korea, Indonesia, Turkey, Africa ( we can ship to some countries located in Africa with DHL option only ) , China, Russia, and Venezuela.   DHL Express shipping is available for most international countries. US deliveries take 1-5 business days and international delivery dates vary depending on your shipping option. Some international orders may experience a customs tax. This tax is based off of the laws of the destination country and is out of our control. Please check the import and custom tax laws in your city if there may be additional fees.

Yes!  If you're not satisfied, send it back for your money back.  All items can be returned except for the starter kit and any free promo items can't be refunded - or we will refund for returned items but subtract the retail price of the free item from the refund. 

Rewards Stars

Login to your account and visit the rewards page to see the current stars and your tier!

Reward stars can be traded in for Banish socks, $5, or $10 discounts. $20, $30, and $50 Giftcards.  If you're in the Banisher Generals Tier, you'll receive a free face cover too!