Contact Us

Hey soldier, thanks for visiting!  We're here to support you throughout your journey - We've been through it and learned that scars or acne is nothing to be ashamed about. 

For delivery before Christmas:

Order By December 17th for U.S. orders!

We offer a recycling program: send 5 jars, bottles, or bags back for a $20 Banish giftcard.  Ask us about it for more info!

Consultation with us - DM or email us. We'd be happy to help you figure out if any of Banish's skincare would be suitable for you. You can send over a photo too! 

Email us at:  info@banish.com 

We reply to most emails within 24 hours, even on weekends!

DM us at @banishacnescars or chat us on messenger for quicker replies!

We check emails between 9am-8pm Monday -Friday

Holiday Hours

During the dates below, our office is closed so phone support won't be available, but we'll still answer your emails within 24 hours! 

• January 1st - New Years Day
• February 16th - Presidents' Day
• May 25th - Memorial Day
• July 4th - Independence Day
• September 7th - Labor Day
• November 26th - Thanksgiving Day
• December 24th - Christmas Eve
• December 25th - Christmas Day

We can accommodate modification or cancellation of orders as long as the request is made before 4am PST. 

View Shipping Information and Delivery Times

View Exchange & Returns Policy