Contact Us

Hey soldier, thanks for visiting!  We're here to support you throughout your journey - We've been through it and learned that scars or acne is nothing to be ashamed about. 

We also offer a recycling program, send 5 jars, bottles, or bags back for a $20 Banish giftcard.  Ask us about it for more info!

Consultation with us - DM or email us. We'd be happy to help you figure out if any of Banish's skincare would be suitable for you. You can send over a photo too! 

Email us at: 

We reply to most emails within 24 hours, even on weekends!

DM us at @banishacnescars or chat us on messenger for quicker replies!

Call us: 1.800.923.7675 Mon-Sun 9AM to 8PM PST 

Holiday Hours

During the dates below, our office is closed so phone support won't be available, but we'll still answer your emails within 24 hours! 

  • January 1st - New Years Day
  • February 19th - Presidents' Day
  • May 27th - Memorial Day
  • July 4th - Independence Day
  • September 2nd - Labor Day
  • November 25th - Thanksgiving Day
  • December 24th - Christmas Eve
  • December 25th - Christmas Day

We can accommodate modification or cancellation of orders as long as the request is made before 4am PST. 

View Shipping Information and Delivery Times

View Exchange & Returns Policy