We are currently shipping out orders domestically Monday through Saturday. International Shipments will be sent out every Monday Wednesday and Friday.
During US Holidays, packages are shipped out next business day.
DHL shipping option is available for most international countries! International delivery within 8-12 business days for Express Shipping Option.
Standard international shipping may take 4-5 days for the tracking number to update. *custom fees and taxes may apply depending on your destination country
We can accommodate modification or cancellation of orders as long as the request is made before 4am PST.
Have a question about your shipment? Contact Us!
DHL International Shipping Times
*Your country may impose duties or taxes to shipments arriving from the US. Please check your local government's guidelines on potential taxes.
|DHL Shipping Cost|
|Canada||8-12* Days||15 USD . Free for orders over $150 USD.|
16 USD. Free for orders over $160 USD.
18 USD. Free for orders over $150 USD.
|All Other Countries||8-14* Days||
Discounted Rates depending on location. Free for orders over $250.
Shipping Times for US orders
Estimated Arrival: standard or free shipping (Business Days)*
|Shipping Cost||Free Shipping Minimum|
|US East Coast||3-5 days*||$4.95||$57|
|US West Coast||1-2 days*||$4.95||$57|
We want to get your package to you as fast as possible, but delays are possible which are out of our control. Typically a package may be held at the customs for international orders before they can release it to your local post office. Shipments may experience delays due to social distancing and safety measures. These are our best estimates based on customer experiences and information from our shipping couriers.
International tracking can take up to a week to update
Once the package is shipped out, it is the postal workers responsibility to deliver the package to you. We print the shipping labels with the address you have entered so please make sure you enter the correct address.
Where do you ship to?
We ship worldwide to most countries! If your country is not located in the country dropdown list located on the top right corner of the website, then we are currently not shipping to that location.
Why Did My Order Get Cancelled?
Countries from our experience that cannot be delivered to will be automatically cancelled and refunded. We apologize for the inconvenience.
Orders to UAE must have PO box address.
We have right to cancel an order(s) if we believe the package will get lost in transit. From our experience, we have had issues with our package being delivered in certain countries.
Orders that we believe are fraudulent may also be cancelled.
If you believe your order gets cancelled in error, please contact us at firstname.lastname@example.org for assistance
If the order comes back to us unclaimed (meaning no one picks it up) we will give you a refund minus a 20% restock fee.
Please note: we do not provide refunds to shipments in which the customer enters the wrong address or orders the incorrect item. Once an item is shipped out, there cannot be changes made to your address or your order. If you made a mistake on the shipping address, and the product has already been shipped out, you will have to pay for shipping again. Please make sure you enter the correct address before hitting 'submit'. Same day shipping is NOT guaranteed.
The recipient of the package (you) is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.